FAQ

Q 1. How long does it take to process the order?

We usually ship within 1-2 days


Q 2. How much is shipping?

We offer free shipping for all USA orders


Q 3. Where do you ship from?

From the United States. To ensure the fastest delivery, our shipping partner splits the inventory throughout the country. That’s why you might receive several shipments from one order.


Q 4. How many flowers should I buy?

Depends on your crafts project. Usually, on infographic image you can see the amount of pcs per set. In this image, you can see the dimensions of 1 flower (or plant), branches are bendable, so depending on how full you want your bouquet to look, you can see how many sets you need. 


Q 5. Are these faux plants really Sun-Resistant?

Yes, if it says in the description, that they are UV-Resistant, then they were designed to decorate both indoors and outdoors. They will not fade if you will use them for outside decor. 


Q 6. How to straighten the petals/leaves so they look like in your photos? 

Silk flower heads or leaves are best straightened using the steamer. It really does magic and gives a perfect natural shape. 


Q 7. How to clean my artificial flowers once they got dusty?

Whether you purchased silk or real-touch latex flowers or plastic plants, they all are durable and can be rinsed in cool water. 


Q 8. Do artificial plants really look that natural?

We strive to make all our artificial flowers and plants as lifelike and botanically accurate as possible. Sometimes though, our faux flowers or plants look a bit more optimistic and vibrant than live ones. 


Q 9. Where can I find a vase or planter for my new flowers?

Here is our collection of vases and planters to match short-stem and long-stem flowers and plants.